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Cars.com said a transistor in the power steering control unit may overheat “resulting in the power system being disabled … (and) it may increase the risk of a crash.”
It said Mercedes-Benz U.S. was to notify owners, inspect the steering and “replace it as necessary, free of charge.”
Yang said the carmaker’s Richmond dealership suggested the couple continue to drive their car or to sell it.
Yang said he could do neither because he’s concerned about endangering their lives or the lives of the next buyers and possibly others on the road.
His fight sent him to the manufacturer’s headquarters in Germany, where Yang said he was told the vehicle should be recalled and repaired.
In early 2019, the couple filed a lawsuit in B.C. Supreme Court against Mercedes-Benz Canada for unspecified damages, including for loss of enjoyment of the vehicle. It has yet to go to trial.
Yang said it was important to him to have the defect inspected and fixed, not only for his family’s safety but for the safety of other Mercedes-Benz drivers who may be facing a similar problem and not yet know it.
“We are doing this for a good cause, so they can do some more research (on the defect) before someone gets hurt,” he said.
But “Mercedes-Benz has continued to shirk responsibility, to delay everything and deny everything,” he said.
The Richmond dealership’s general manager, Arthur Liu, referred questions to the Mercedes-Benz Canadian head office in Toronto.
“Mercedes-Benz Canada deeply values the relationships we have built with our customers across the country,” the corporate communications manager, Zak Paget, said in an email. “However, we are not in a position to comment due to ongoing legal proceedings.”
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