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A Romanian company has launched Bob Concierge, the first fully automatic smart system of delivery stations that gets goods and services right to the lobby.
The system is intended to work as an electronic doorman which provides customers, through the online platform and the mobile application, food and refreshments, cleaning and repair services and many other services. It revolves around the Super Convenience vision by which everything you need is in your hand within 60 seconds.
The system built as a hybrid between a smart locker and a refrigerated cabinet for various foods was launched in 2019 in Bucharest and is present now in over 70 residential and office buildings across the city.
“A few years ago, we realized that there is a need for a system that gets closer than ever to the customer’s doorstep without the customer ever being required to be present when delivery takes place. That’s how the idea of a personal valet came to us, a device that will fulfil all the needs of users, everything from food, cleaning and personal care services” Mihai Girnet, CEO of Bob Concierge told EU Reporter.
Bob Concierge is built to work as a mini-shop, incorporating a refrigerator that maintains a cold temperature for products such as ready meals, desserts, water, milk, juice, beer, wine, snacks delivery compartments, where couriers can leave or pick up a package, and laundry compartments, where service users can leave laundry for cleaning services.
Bob Concierge has implemented “Grab and Go” technology allowing users to open the digital valet refrigerator by scanning the QR code and taking what they need. The product is identified by a multitude of sensors, and the amount charged is withdrawn from the user’s account.
Bob Concierge app also includes access to house maintenance services ready at your disposal such as plumbers, electricians, painters and various other handymen. You can even request various beauty and body care services using the app.
The name “concierge” comes from precisely what this service is intended to do for you – an electronic doorman standing at the entre of residential and office buildings ready to provide you with whatever you need.
“Our goal at Bob Concierge has been to integrate as many services as possible in one single device. That’s why we fitted the machine with compartments where couriers can leave or pick up parcels as well as a laundry compartment where users can leave clothes for the cleaning company to be delivered back washed and ironed” Mr. Girnet told EU Reporter.
Looking forward, the plan is to have over 5000 smart lockers installed across the country, in Romania’s major cities, and then expand on a regional and international level.
Bob Concierge also made an impact on the local real estate market as these digital valets add increase value and comfort to newly developed office and residential buildings.
“It worth to say that demand for Bob Concierge is organically and constantly coming from real estate developers, many of them believe that the presence of our delivery station provides an evident competitive advantage to the apartment building and can help sale process. There are tens of devices that are to be installed in several large residential complexes under construction in the close future.” Mr. Girnet told EU Reporter.
The overall need for goods and services delivered right at your doorstep without even requiring you to be home is a necessity that can only expand. The classic means of delivering goods, requiring you to both be present and assign time to interact with the person making the delivery isn’t feasible from a logistical point of view and will surely become obsolete.
Bob Concierge is the future people are ready to embrace!
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