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Nirmala Sitharaman tagged Infosys and Nandan Nilekani after getting compaints on the new site.
New Delhi:
Finance Minister Nirmala Sitharaman today tagged IT giant Infosys and its co-founder Nandan Nilekani after receiving a large number of complaints from users on the new e-filing website of the Income Tax Department which was launched on Monday.
“The much awaited e-filing portal 2.0 was launched last night 20:45hrs.I see in my TL grievances and glitches. Hope @Infosys & @NandanNilekani will not let down our taxpayers in the quality of service being provided. Ease in compliance for the taxpayer should be our priority,” Ms Sitharaman tweeted.
The much awaited e-filing portal 2.0 was launched last night 20:45hrs.
I see in my TL grievances and glitches.
Hope @Infosys & @NandanNilekani will not let down our taxpayers in the quality of service being provided.
Ease in compliance for the taxpayer should be our priority. https://t.co/iRtyKaURLc
— Nirmala Sitharaman (@nsitharaman) June 8, 2021
The new URL http://incometax.gov.in replaced the long-existing http://incometaxindiaefiling.gov.in, and it went live at 8:45 pm, Ms Sitharaman and the tax department said in tweets.
The platform, which received intense traffic since its launch, threw up technical difficulties for users. While some users complained on social media that certain features were taking longer than usual to load in the new portal, others praised the new facilities.
The new portal is integrated with immediate processing of Income Tax Returns (ITRs) to issue quick refunds to taxpayers, and all interactions and uploads or pending actions will be displayed on a single dashboard for follow-up action by the taxpayer, the Central Board of Direct Taxes had said about the latest website.
Taxpayers will be able to proactively update their profile to provide certain details of their income, including salary, house property and business/profession, which will be used in pre-filling their ITR in the new web portal.
Detailed enablement of pre-filling with salary income, interest, dividend and capital gains will be available after TDS (tax deducted at source) and SFT (statement of financial transaction) statements are uploaded (due date June 30, 2021), it added.
The CBDT, which frames policies for the tax department, said that features like the online tax payment system and a mobile app will be activated only on June 18.
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