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The vacation season is the “most fantastic time of the 12 months,” but it’s also the most hectic time of the year. All of the shopping, decorating, cooking and entertaining set the stage for online scams.
“The reason why there’s an uptick of online scams during holidays is because people are distracted,” says Adam Levin, one of the country’s leading cybersecurity experts and co-host of What the Hack, a podcast about protecting yourself from online scams.
“They’re dealing with concerns about work. They’re thinking about charitable giving. They are figuring out the holidays for the family [and] trying to find the perfect gift for somebody.”
Hackers know all of this, and they’re ready to take full advantage of your partial attention. Online scams can rob you of money, important personal data or even your identity. Your first line of defense should be to invest in rock-solid cybersecurity software to help keep your system safe.
Malwarebytes Premium Multi Device is an industry-leading software that can help keep your online experience ultra secure and your online shopping seamless. It uses artificial intelligence and machine learning to safeguard your PC or Mac from viruses, malware and other malicious infections that can come from clicking on bad links or shopping on fraudulent websites. It steps in where human error can miss the obvious signs of malicious online activity.
After you’ve installed Malwarebytes Premium Multi Device, your next layer of protection is best practices for online safety. We unearthed five of the biggest scams to watch out for during the holidays, and included Levin’s tips on how to avoid them.
Fake messages about past-due accounts
Especially at this time of year, scammers will call you, or send you texts or emails, claiming that you’re past due on an account. It can be anything, from an account as small as your Netflix subscription to something as essential as your utility bills.
“Anything that has to do with a payment that you should have made or that you normally make,” Levin says, scammers will “try to convince you that you didn’t make the payment. In some cases, you never even had the account to make the payment. In this period of joyful chaos, it’s an opening, and they take that opening any chance they get.”
The goal of this kind of scam, he says, is to provoke a panic reaction within you so that you’ll immediately hand over money rather than risk losing the service. Levin recommends taking a moment to pause before you react.
“Take a breath, which I know is difficult for a lot of people because they don’t have a lot of time and they want to respond quickly,” he explains, “then go directly to your account for that particular product or service. Check your account, because one thing is for sure — if there’s a problem, you’ll notice.”
Fraudulent warnings about problems with your bank and credit card accounts
One of the oldest and most prevalent online scams is thieves pretending to be part of your bank or credit card company.
“They love to call, or send emails or texts, trying to convince you that they are your financial institution and there’s a problem with an account,” Levin says. “Once that touches your bank, your credit card, your credit union, that’s where they get people to panic because that’s the source from which you draw the money or credit you need in order to make the purchases during holiday season.”
Even if the caller ID on your phone indicates that the call is from a legitimate institution, you should never give any personal information to a person who is calling you out of the blue.
“The ultimate rule — I don’t care what it says on the phone and I don’t care what they say to you — is to hang up,” he explains. “Always independently verify the number and the organization, and then call in directly. It’s something as simple as flipping over your credit or your debit card and looking at the customer service line on the back, or going online and independently verifying the specific address of that organization.”
If there’s really a problem, you can sort it out once you call from a phone number you’ve found yourself, or by logging into your online account management site with a link you already have (not an internet search).
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Package delivery messages for packages you didn’t order
This one might seem like a no-brainer, but with the amount of packages delivered to your house — especially this year when online shopping is at an all-time high — it’s easy to lose track of things. Scammers will leave messages on your phone, or even go as far as hanging a tag on your front door. These are attempts to steal your personal information.
“Never authenticate yourself to anyone who contacts you,” Levin says, by giving away something as simple as your phone number for a delivery you don’t recognize. Even a thief having your phone number can create problems. Scammers could use that to get around two-factor authentication on your accounts by having your cell phone number and intercepting verification texts with codes to let you log in to sites you regularly use.
Websites designed to steal your money and personal information
There are many ways scammers can take your money through online purchases, but Levin pointed out two major areas of concern.
“The first thing is you have situations where people make purchases from legitimate websites, but unfortunately malicious code has been placed by the checkout on that website so that when you go to checkout, as you are providing information to the particular retailer, you are also unknowingly providing payment information and potential personal information to hackers,” Levin explains. “That’s called skimming.” One of the methods to keep away from it’s to make use of a trusted third-party fee service that lets you keep away from coming into your bank card info for a purchase order.
The different large challenge to look out for is faux web sites that seem like web sites you realize and belief. Many instances, scammers will construct websites which have only one or two letters lacking from a URL — for instance, a “.cm” ending quite than “.com,” — which is such a tiny distinction that it may be straightforward to miss.
“You have to be careful about that, and you need to make sure that you see the lock of the HTTPS, which shows you that it’s digitally secure,” Levin says. If you’re not sure of an internet site, you too can search on-line for critiques of the location. “See if there have been any complaints about them. Heaven knows on the internet, if somebody’s upset about a particular organization, they get very loud and then everyone else who’s got an issue with that organization gets very loud.”
Another approach to shield your self is to make use of a bank card quite than a debit card when making purchases, as a result of a bank card firm is extra more likely to return your stolen cash extra rapidly. “At this particular time of the year, the last thing you need is your credit or your cash tied up,” Levin mentioned.
Shop it: Malwarebytes, attempt it for 30 days free after which then simply $4.99 a month, subscriptions.yahoo.com
Social media charity scams
Since individuals are inclined to donate extra right now of 12 months, scammers are on the prowl, pretending to be official charities asking for help for individuals in want.
“Every year, this seems to be more prevalent during the holidays,” Levin explains. If a charity contacts you, you’ll be able to hearken to the pitch, however don’t give on to that one that’s calling you. “I know some people may think it’s rude,” he says, “but if you decide you want to give, don’t give based on any telephone conversation while you’re on the phone. Go directly to the website of the charity or independently confirm the phone number of the charity and call the number they give. Then you can donate with relative peace of mind.”
He additionally recommends utilizing a third-party web site that verifies charities and lets you click on instantly by means of their web site to a verified donation hyperlink.
But, it’s not all unhealthy information. It’s necessary to maintain your self educated about on-line security, however the extra you realize, the safer you’ll be. “I think people are becoming more savvy as time goes on,” Levin says, “but it’s still somewhat daunting to navigate the internet.”
Shop it: Malwarebytes, try it for 30 days free and then then just $4.99 a month, subscriptions.yahoo.com
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