Deliveroo companions WhyQ to broaden its Mix & Match, to onboard over 50 hawker centres by 2022

Food supply big Deliveroo introduced yesterday (December 1) its partnership with hawker meals supply startup WhyQ to broaden its Mix & Match idea to hawker centres.

This signifies that Deliveroo prospects can get entry to a greater diversity of native delights in a single order for a similar supply payment, whereas easing operational challenges for stall house owners.

Hawkers can give attention to serving up scrumptious dishes, with out having to fret about operational concerns similar to manpower and meals supply machine administration.

For instance, machine managers will assist disseminate, centralise and organise orders between hawkers and Deliveroo riders. These devoted personnel will even be the one speaking with prospects and Deliveroo’s customer support brokers.

The partnership will first pilot 15 hawkers from December 6, and can progressively onboard over 50 hawker centres by the top of 2022.

Varun Saraf, co-founder and CEO of WhyQ famous that small meals companies similar to hawkers have taken a major hit over the previous months because of the pandemic and dine-in restrictions.

The startup has developed options to assist hawkers with their digital transformation and this partnership with Deliveroo is not going to solely “enable hawkers to expand their income streams, but also broaden their customer base more effectively.”

“We are excited to partner WhyQ to provide Deliveroo customers with more convenient access to the local delights they crave, while helping hawkers to increase orders and revenue by streamlining their operations. Deliveroo understands the challenges that hawkers face while trying to pivot to online delivery during the pandemic, and we hope this partnership will help to address some of these challenges,” stated Sarah Tan, basic supervisor of Deliveroo Singapore.

In a bid to point out its assist for the native hawker neighborhood, Deliveroo will provide free supply for the primary two weeks of January and February 2022 for many who spend a minimal of S$20 throughout 15 chosen hawkers below Deliveroo’s Mix & Match idea, restricted to as much as 2,000 redemptions.